# AI receptionist for property managers

Tenant and owner calls answered while you’re out at inspections.

Officelink AI takes maintenance requests, inspection questions and new enquiries, and flags urgent repairs. Your team gets clear, complete messages.

- Answers during inspections and after hours
- Logs maintenance requests with all the details
- Flags urgent repairs straight away
- Keeps your existing number

Plans from A$299 a month (AUD, no GST charged), month to month, with no per-minute call charges up to the plan's fair-use level. Free trial with up to 15 test calls.

## The problem

- Property managers are out of the office half the day.
- Maintenance calls arrive without the address or details.
- After-hours urgent repairs need a fast response.
- Landlord enquiries for new management get lost.

## How property managers use Officelink AI

### Burst hot water system

A tenant calls on Saturday with water everywhere. **What Officelink AI does:** It takes the address and problem, gives your urgent-repair instructions and alerts your on-call contact by text.

### Routine maintenance

A tenant reports a dripping tap. **What Officelink AI does:** It logs the property, issue, access and best contact in one message.

### New landlord

An owner asks about your management fees. **What Officelink AI does:** It takes their property details and passes the enquiry to your business development manager.

### Inspection time

A tenant asks when the routine inspection is. **What Officelink AI does:** It takes the question so your team can confirm the date.

## Built for property managers

- **Complete maintenance requests:** Address, issue, access and the best way to reach the tenant.
- **Urgent repairs flagged:** Calls you define as urgent go to your on-call contact.
- **New business captured:** Owner enquiries go straight to the right person.
- **Answers 24/7:** Nights, weekends and busy moments, with a natural Australian voice.
- **Set up and looked after for you:** We build it from your website and a short chat, and make changes when you ask.

## Common questions

**Does it decide what counts as an urgent repair?**
You set the list. It follows your instructions and flags those calls; your team decides what happens next.

**Does it work with our property software?**
Summaries come by email and text. Custom plans can connect to software such as PropertyMe.

**Can calls go to different people?**
Summaries can go to several addresses. Custom plans can route by reason, such as maintenance or new business.

**Do I keep my phone number?**
Yes. You forward calls from your existing number, so nothing changes for your customers. Forward only when you’re busy, after hours or all the time, and switch it off whenever you like.

**Will callers know it’s an AI?**
It sounds natural, but it’s an AI receptionist, not a person, and we recommend it says so in its greeting. You decide what it can and can’t say.

**Can I try it first?**
Yes. Start a free trial in a private sandbox with a receptionist built from your website. Make up to 15 test calls before you choose a plan.

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Canonical page: https://officelinkai.com.au/industries/property-management/ · Pricing: https://officelinkai.com.au/#pricing · Contact: hello@officelinkai.com.au