New work · Hannah & JoshSun 4:20 pm
Kitchen extension in Mount Lawley, budget around $150k, wants to start in autumn. Has draft plans.
Message sent to youAI receptionist for builders and renovators
New work answered while you’re on site.
Officelink AI takes calls from new clients, existing jobs and suppliers, and tells you which is which. You get a clear summary instead of a pile of voicemails.
Free trial with up to 15 test calls. Plans from A$299 a month, no per-minute call charges up to fair use.
- Answers every call while you’re on site
- Sorts new enquiries from existing jobs
- Takes the project, location, budget range and timing
- Keeps your existing number
What lands on your phone after each call
Supplier · Steel delivery7:55 am
Delivery to the Duncraig site moved to Thursday 7 am. Needs someone on site to sign.
Message sent to youExamples with made-up details.
The problem
Missed calls are missed work.
When the phone rings at the wrong moment, the caller usually tries someone else.
- Site noise makes phone calls impossible.
- New clients often call once and then move on.
- Existing clients want updates at the worst times.
- Enquiries arrive with no address, scope or budget.
24/7Answered nights, weekends and public holidays
15 test callsFree trial in a private sandbox
No per-minute chargesUp to your plan’s fair-use level
How builders use Officelink AI
Four everyday calls, and what your receptionist does with each one.
New renovation enquiry
A couple wants to extend their kitchen.
What Officelink AI doesIt asks about the project, suburb, rough budget and timing, then sends you a summary ready for a call back.
Client chasing an update
A client wants to know when the roof frame goes up.
What Officelink AI doesIt takes the message and their best time to talk, so you can reply properly.
Supplier call
A supplier rings about a delivery time.
What Officelink AI doesIt records the delivery details and marks it as a supplier call, separate from new work.
After-hours enquiry
Someone calls on Sunday about a granny flat.
What Officelink AI doesIt answers, takes the details and has them in your inbox for Monday morning.
Hear it before you pay for a plan.
Your trial receptionist is built from your website. Make test calls and read the summaries.
Built for builders
Set up with your services, your hours and the questions your callers actually ask.
New work first
Summaries show whether it’s a new enquiry, an existing job or a supplier.
The right questions
Project type, location, budget range and timing, set up your way.
Fewer interruptions
Forward calls only during site hours, or all the time.
Answers 24/7
Nights, weekends and busy moments, with a natural Australian voice.
Set up and looked after for you
We build it from your website and a short chat, and make changes when you ask.
Common questions
Can it qualify leads?
It asks the questions you choose, such as budget range, timing and whether they have plans, and includes the answers in the summary.
Will it give clients project updates?
No. It takes the message so you can reply with the right information.
Can my office manager get the messages too?
Yes. Summaries can go to more than one email address, and Pro includes two team logins.
Do I keep my phone number?
Yes. You forward calls from your existing number, so nothing changes for your customers. Forward only when you’re busy, after hours or all the time, and switch it off whenever you like.
Will callers know it’s an AI?
It sounds natural, but it’s an AI receptionist, not a person, and we recommend it says so in its greeting. You decide what it can and can’t say.
Can I try it first?
Yes. Start a free trial in a private sandbox with a receptionist built from your website. Make up to 15 test calls before you choose a plan.
More answers: guides on cost, call forwarding and how AI receptionists compare.
Stop missing calls.
Plans from A$299 a month, month to month, with no per-minute call charges up to fair use. Prices in AUD; no GST is charged.