Trial class · Priya S.Sun 8:05 am
Asked about beginner classes for adults. Told the Tuesday and Thursday 6 pm times; wants to book a free trial.
Question answeredAI receptionist for gyms and martial arts studios
New members answered while you’re on the mats.
Officelink AI answers when you’re coaching. It explains your timetable, trial classes and memberships, and sends you the details of everyone who wants to start.
Free trial with up to 15 test calls. Plans from A$299 a month, no per-minute call charges up to fair use.
- Answers during classes and after hours
- Explains timetables, trials and memberships
- Takes trial class requests
- Keeps your existing number
What lands on your phone after each call
Kids · Nathan G.6:30 pm
Son is 8, interested in kids’ jiu jitsu. Wants a trial on Saturday morning.
Booking request takenExamples with made-up details.
The problem
Missed calls are missed work.
When the phone rings at the wrong moment, the caller usually tries someone else.
- You can’t answer the phone mid-class.
- New members enquire in the evening, when you’re busiest.
- The same timetable and price questions come up every day.
- Members call to pause or cancel when no one is at the desk.
24/7Answered nights, weekends and public holidays
15 test callsFree trial in a private sandbox
No per-minute chargesUp to your plan’s fair-use level
How gyms and studios use Officelink AI
Four everyday calls, and what your receptionist does with each one.
Trial class
A parent asks about kids’ classes and a free trial.
What Officelink AI doesIt explains the kids’ timetable, takes the child’s age and the parent’s details, and sends a trial request.
Pricing question
A caller asks what memberships cost.
What Officelink AI doesIt shares the membership options you’ve chosen to publish and takes their details.
Beginner nerves
Someone asks if they need to be fit to start.
What Officelink AI doesIt answers in your words and invites them to a trial.
Pause or cancel
A member wants to pause while travelling.
What Officelink AI doesIt takes the request and passes it to you to action under your terms.
Hear it before you pay for a plan.
Your trial receptionist is built from your website. Make test calls and read the summaries.
Built for gyms and studios
Set up with your services, your hours and the questions your callers actually ask.
Your timetable, word for word
Classes, ages, levels and times, kept up to date when you change them.
Every lead captured
Name, number, interest and best time to start.
Member requests passed on
Pauses, cancellations and billing questions go to you, not lost in voicemail.
Answers 24/7
Nights, weekends and busy moments, with a natural Australian voice.
Set up and looked after for you
We build it from your website and a short chat, and make changes when you ask.
Common questions
Can it book trial classes?
It takes trial requests for you to confirm. On Pro it can book into your online calendar.
What if my timetable changes?
Tell us and we update it. Changes are included in your plan’s monthly hours.
Can it handle cancellations?
It takes the request and passes it to you. It doesn’t change memberships or billing itself.
Do I keep my phone number?
Yes. You forward calls from your existing number, so nothing changes for your customers. Forward only when you’re busy, after hours or all the time, and switch it off whenever you like.
Will callers know it’s an AI?
It sounds natural, but it’s an AI receptionist, not a person, and we recommend it says so in its greeting. You decide what it can and can’t say.
Can I try it first?
Yes. Start a free trial in a private sandbox with a receptionist built from your website. Make up to 15 test calls before you choose a plan.
More answers: guides on cost, call forwarding and how AI receptionists compare.
Stop missing calls.
Plans from A$299 a month, month to month, with no per-minute call charges up to fair use. Prices in AUD; no GST is charged.