Quote · Dave R.10:15 am
Needs a 25-tonne crane for a roof lift in Osborne Park on the 18th. Asked for a call back before 3 pm.
Message sent to youAI receptionist for crane and equipment hire
Hire enquiries captured, even when the yard is flat out.
Officelink AI answers your hire line, asks the questions you need to quote, and sends the details straight to you or your dispatcher.
Free trial with up to 15 test calls. Plans from A$299 a month, no per-minute call charges up to fair use.
- Answers hire enquiries 24/7
- Takes lift or job details, site and date
- Flags same-day and urgent requests
- Keeps your existing number
What lands on your phone after each call
Same day · Site supervisor12:30 pm
Needs a franna this afternoon in Malaga to unload a delivery. Site contact on the summary.
Marked urgentExamples with made-up details.
The problem
Missed calls are missed work.
When the phone rings at the wrong moment, the caller usually tries someone else.
- Dispatchers are juggling drivers, sites and the phone at once.
- Builders call several hire companies and book the first one that answers.
- Quotes stall when the caller forgets weight, height or access details.
- After-hours enquiries for the next morning go unanswered.
24/7Answered nights, weekends and public holidays
15 test callsFree trial in a private sandbox
No per-minute chargesUp to your plan’s fair-use level
How crane and equipment hire companies use Officelink AI
Four everyday calls, and what your receptionist does with each one.
Crane for a roof lift
A builder needs a crane on the 18th for a roof truss lift.
What Officelink AI doesIt asks for the site, load weight, lift height, access and date, and sends a quote-ready summary.
Same-day request
A site supervisor needs a machine this afternoon.
What Officelink AI doesIt marks the call as urgent and alerts your dispatcher by text straight away.
Availability check
A caller asks if a particular machine is free next week.
What Officelink AI doesIt takes the details and dates for your team to confirm availability.
Existing booking change
A client needs to push a lift back a day.
What Officelink AI doesIt records the change request so your team can update the schedule.
Hear it before you pay for a plan.
Your trial receptionist is built from your website. Make test calls and read the summaries.
Built for crane and equipment hire companies
Set up with your services, your hours and the questions your callers actually ask.
Quote-ready details
Load, height, site, access and date captured on every enquiry.
Dispatch alerts
Urgent and same-day requests go straight to your dispatcher.
Industry words
Set up with your machine names, capacities and the terms your customers use.
Answers 24/7
Nights, weekends and busy moments, with a natural Australian voice.
Set up and looked after for you
We build it from your website and a short chat, and make changes when you ask.
Common questions
Can it check what’s available?
It takes availability requests for your team to confirm. Live checks against your hire system can be built on a Custom plan.
Can it take bookings directly?
It takes booking requests with all the details. On Pro it can book into an online calendar if you run your bookings that way.
Can calls go to different people?
Summaries can go to several addresses, such as sales and dispatch. Custom plans can route calls by reason.
Do I keep my phone number?
Yes. You forward calls from your existing number, so nothing changes for your customers. Forward only when you’re busy, after hours or all the time, and switch it off whenever you like.
Will callers know it’s an AI?
It sounds natural, but it’s an AI receptionist, not a person, and we recommend it says so in its greeting. You decide what it can and can’t say.
Can I try it first?
Yes. Start a free trial in a private sandbox with a receptionist built from your website. Make up to 15 test calls before you choose a plan.
More answers: guides on cost, call forwarding and how AI receptionists compare.
Stop missing calls.
Plans from A$299 a month, month to month, with no per-minute call charges up to fair use. Prices in AUD; no GST is charged.