Inspection · Ben A.3:30 pm
Pre-purchase termite inspection in Joondalup. Settlement on the 28th. Agent’s number in the summary.
Booking request takenAI receptionist for pest control
Pest enquiries answered while you’re treating the last job.
Officelink AI picks up, works out the pest and the property, and sends you the details to book or quote.
Free trial with up to 15 test calls. Plans from A$299 a month, no per-minute call charges up to fair use.
- Answers while you’re on a treatment
- Takes pest type, property and urgency
- Explains your services and preparation steps
- Keeps your existing number
What lands on your phone after each call
Treatment · Rosa L.7:05 pm
Cockroaches in the kitchen, 3 bed house, two dogs. Wants a treatment this week.
Message sent to youExamples with made-up details.
The problem
Missed calls are missed work.
When the phone rings at the wrong moment, the caller usually tries someone else.
- You’re in a roof space or under a house when calls come in.
- People with a pest problem want help today.
- Callers ask the same questions about safety and preparation.
- Inspection requests need details voicemails don’t capture.
24/7Answered nights, weekends and public holidays
15 test callsFree trial in a private sandbox
No per-minute chargesUp to your plan’s fair-use level
How pest controllers use Officelink AI
Four everyday calls, and what your receptionist does with each one.
Cockroaches in the kitchen
A homeowner wants a general treatment this week.
What Officelink AI doesIt takes the pest, property size and preferred day, and explains how to prepare if you’ve given it your instructions.
Termite inspection
A buyer needs a pre-purchase inspection before settlement.
What Officelink AI doesIt records the address, settlement date and agent details, and marks the deadline.
Pets and kids question
A caller asks if a treatment is safe around pets.
What Officelink AI doesIt answers from the information you provide and takes their details for a call back if they want more.
Commercial enquiry
A café asks about a regular service.
What Officelink AI doesIt takes the business, size and frequency for a quote.
Hear it before you pay for a plan.
Your trial receptionist is built from your website. Make test calls and read the summaries.
Built for pest controllers
Set up with your services, your hours and the questions your callers actually ask.
The right questions
Pest type, property, how long it’s been a problem and access.
Consistent answers
Preparation and safety information given the same way every time, in your words.
Deadlines flagged
Settlement dates and urgent jobs stand out in the summary.
Answers 24/7
Nights, weekends and busy moments, with a natural Australian voice.
Set up and looked after for you
We build it from your website and a short chat, and make changes when you ask.
Common questions
Will it give safety advice?
Only the information you give it, in your words. Anything else becomes a message for you to answer.
Can it book inspections?
It takes booking requests for you to confirm. On Pro it can book into your online calendar.
Can it remind customers about annual treatments?
Outbound reminders are available on Custom plans.
Do I keep my phone number?
Yes. You forward calls from your existing number, so nothing changes for your customers. Forward only when you’re busy, after hours or all the time, and switch it off whenever you like.
Will callers know it’s an AI?
It sounds natural, but it’s an AI receptionist, not a person, and we recommend it says so in its greeting. You decide what it can and can’t say.
Can I try it first?
Yes. Start a free trial in a private sandbox with a receptionist built from your website. Make up to 15 test calls before you choose a plan.
More answers: guides on cost, call forwarding and how AI receptionists compare.
Stop missing calls.
Plans from A$299 a month, month to month, with no per-minute call charges up to fair use. Prices in AUD; no GST is charged.